Mahalaxmi Ayurveda.com take care that your product reaches you in the best possible conditions and as soon as possible so that you can start enjoying the benefits of your purchase.
That is why we promise that your order will arrive in a maximum of 6 business days. You can find more information HERE.
The goal of Mahalaxmi Sansthan Ayurveda Private Limited is to give you the greatest possible buying experience. However, please take note of the following conditions pertaining to returns and exchanges in order to guarantee quality and client satisfaction:
Eligibility for Returns and Exchanges:
A product cannot be returned or exchanged once it has been opened, used, or damaged after delivery.
Only items in their original, unused packaging, with the original receipt and tags still attached, will be accepted for returns or exchanges.
The user has received an erroneous product, meaning it does not correspond to the item listed in the email confirming their order.
After you receive your merchandise, you have seven days to seek a refund or exchange.
Exchange terms:
We will arrange for a return and exchange within seven days if you find any problems or flaws with the merchandise. Please contact us via email at query@mahalaxmiayurveda.com within 24 hours of receiving the product to start this process.
Before replacing the product, our staff will inspect it and get in touch with you to confirm any damage or flaws.
Mahalaxmi Sansthan Ayurveda Private Limited will verify and approve any return requests.
Defective or damaged goods:
Please notify us right away if a product is broken or flawed, and we will set up an exchange.
Our return policy does not cover products that are damaged as a result of misuse, negligence, or inappropriate application.
Shipping Fees:
Despite your eligibility for a return or exchange, shipping fees are not refundable.
Free trial shipment is likewise non-refundable.
Return/Exchange Procedure: Items that are returned or exchanged in accordance with this policy will undergo a quality check. If the goods that needs to be returned or replaced passes inspection and testing, it will be taken for return or exchanged appropriately. Please give your request 10 to 15 business days to be handled after a refund is approved. After your purchase is returned and examined, you will receive a complete refund (less shipping fees).
Procedure for Refunds:
Within seven to twenty-one working days, any refunds—whether in cash or as a wallet credit—will be processed from: The user supplying the relevant account information in case
RETURN PROCESS
If a user requests a cash return, they must provide the correct account information. If they want a wallet credit, they must do it within 7–21 working days.
product receipt by the business.
Refunds of cash can only be handled using the original payment method. Even if the initial payment was made in cash, there won’t be any cash reimbursements.
When any form of discount is applied to the order, there won’t be any reimbursements for the discounted bills.
Non-Refundable Items:
No Refund shall be made for any products that have been opened, used, or are no longer in sellable condition.
We do not accept returns or exchanges on products after 7 days of delivery, unless damaged during shipment or if the product was sold in a defective condition.
Shipping charges incurred on Free Trials are non-refundable.
Thank you for choosing Mahalaxmi Sansthan Ayurveda Private Limited. We are committed to making your shopping experience smooth and hassle-free, and we are always here to assist you with any concerns.
For any further questions, feel free to contact us at query@mahalaxmiayurveda.com .
**We only return Prepaid Order**
You may also use the prepaid shipping label enclosed with your package. Return shipping charges born by the customer only.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least five (5) working days from the receipt of your item to process your exchange.